SAAD Foundation offers a refund policy to the donors only in case there has been an error
/ technical reason for the transfer due to which donors have mistakenly made double payments or
donated
extra amount.
No refund /cancellation request for the donated amount by any donor will be entertained for online
donation through the online payment gateway after the donation is accepted by our online payment
gateway
service providers unless there is a fraud notification from our payment gateway service providers.
No refund is made of extra bank charges incurred by donor in case of cheque or ECS bounce / No
refund
is processed once a tax certificate has been issued in the donor’s name.
For all foreign donors, once the funds for Donation are transferred, refund of same will not be
possible as
per Foreign Contribution (Regulation) Act, 2010 (FCRA).
Delivery
We will send you a receipt for your donation in the post and/or via email, according to your
preferences.
Donor Services Contact Information
Donor Services Contact Information
For any information relating to a donation, please email contact@saadfoundation.com or telephone the
SAAD Donations Department on 022-62434848 during office hours (9 am to 6 pm Monday-Friday).